Effective Date: March 21, 2025
Last Updated: March 21, 2025
Thank you for using [CarveraController] (hereinafter referred to as "this App"). This App is developed by Beijing Makera Technology Co., Ltd. (hereinafter referred to as "Makera" or "we")to provide users with control and related services for the Carvera series desktop CNC devices. We take your privacy seriously and, through this Privacy Policy, aim to explain how we collect, use, store, and protect your information.
we places great importance on your privacy. We hereby establish this Privacy Policy (hereinafter referred to as "this Policy") to help you understand how we collect, use, protect, store, and transmit your personal information.
[Special Note] Before using this App, please carefully read and fully understand this Policy. We have used bold font to highlight terms that are of significant relevance to your rights and interests. For sensitive personal information, we have used bold italics for special emphasis. Please review these sections carefully. After ensuring that you fully understand and agree to this Policy, you may proceed to use this App. If you have any questions, comments, or suggestions regarding this Policy, you may contact us through the provided contact information.
- Control CNC devices and display their real-time operating status.
- Upload/download Gcode files between this App’s terminal and the CNC device (limited to transmission between this App’s terminal and the Carvera device; files are not uploaded to third-party servers).
- Preview tool paths and monitor processing progress in real time.
- View or modify CNC device configuration options.
- Diagnose the status of CNC devices.
- Upgrade the firmware of CNC devices.
To provide better services, we may collect the following information:
- Device Information ：We may collect unique identifiers (such as device ID) and related information (such as device model, firmware version, etc.) to provide you with device control and upgrade services.
- Network Information： We may require you to enable internet access to provide software upgrade reminders, device network configuration, and other functions. When you connect to a remote server, we may record your IP address to optimize services and ensure system security.
The information we collect will be used for the following purposes:
- Device Control: To provide remote control functionality for CNC devices.
- Version Management: To check and push the latest firmware and app versions, ensuring you use the latest features and security updates.
- Service Optimization: To analyze usage and improve app performance and service quality.
- Security Assurance: To record IP addresses and device information to prevent malicious access and ensure system security.
- Legal Compliance: To comply with relevant laws and regulations and fulfill legal obligations.
We promise not to sell your information to third parties. However, we may share or disclose your information under the following circumstances:
- Service Providers: We may collaborate with third-party service providers (e.g., cloud server providers) to support the operation of this App. These providers will only process your information in accordance with our instructions.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights and interests and those of others.
- Business Transfers: If our company undergoes a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction.
- Storage Location Your information will be stored on our or third-party service providers’ servers, typically located in the United States.
- Retention Period We will retain your information only for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- Security Measures We implement reasonable technical and administrative measures (such as encryption, access control, etc.) to protect your information from unauthorized access, use, or disclosure.
Under relevant laws and regulations, you may have the following rights:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete personal information.
- Right to Deletion: You may request deletion of your personal information.
- Right to Restrict Processing: You may request restriction of our processing of your personal information.
- Right to Data Portability: You may request to receive your personal information and transfer it to another controller.
To exercise these rights, please contact us at: info@makera.com.
We may update this Privacy Policy from time to time. In the event of significant changes, we will notify you through this App or our official website. We recommend that you review this Privacy Policy periodically to stay informed of the latest updates.
If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:
Company Name: Beijing Makera Technology Co., Ltd.
Email: info@makera.com
Thank you for using [CarveraController]!